Shipping policy
At Luca Berroli, we’re dedicated to providing you with a smooth and satisfying shopping experience — from the moment you place your order until your items arrive at your door. Please review our shipping details below:
📦 Order Processing
Processing Time:
All orders are processed within 1 to 3 business days after your payment has been confirmed.
You’ll receive an email confirmation once your order is being prepared for shipment.
🚚 Estimated Delivery Time
We ship worldwide. Once your order has been dispatched, the estimated delivery time is 5 to 8 business days, regardless of your location.
⏱️ Please note: These are estimated timeframes. Delivery may occasionally be delayed due to factors beyond our control — such as customs inspections, weather conditions, or carrier delays.
🎁 Free & Reliable Shipping
Free Shipping:
We’re pleased to offer free standard shipping on all orders.
Shipping Carriers:
We collaborate with trusted international and local carriers to ensure your products arrive safely and on time.
Order Tracking:
Once your order ships, you’ll receive a shipping confirmation email containing your tracking number and carrier information so you can follow your delivery at any time.
❌ Cancellations
Cancellation Policy:
Orders cannot be canceled once they have been placed.
If you need assistance or have questions about your order, please contact us immediately at info@lucaberroli.com — we’ll do our best to help.
📦 Orders with Multiple Items
If your order includes multiple items, they may be shipped separately from different warehouses to speed up delivery.
Don’t worry if your packages arrive at different times — all items will reach you within the estimated delivery window.
🛡️ Priority & Secure Shipping
We also offer priority shipping options for customers who wish to receive their orders faster.
This service includes expedited handling and delivery through our premium carrier partners.
(Availability and fees may vary depending on your region.)
📬 Shipping Address
Please ensure that your shipping address is complete and accurate when placing your order.
Luca Berroli is not responsible for undelivered orders due to incorrect or incomplete address information provided at checkout.
📞 Contact Us
If you have any questions about your order, need clarification, or want to track your shipment, feel free to reach out to us at info@lucaberroli.com.
Our team is here to assist you and ensure you enjoy the best possible shopping experience.